Accreditation

NDIS

Sexual Health Quarters is a registered NDIS provider in WA, offering specialised counselling, support and education services for people living with disability, their family, and carers.

The National Disability Insurance Scheme (NDIS) provides funding and support to people who have permanent and significant disability, along with their carers and families.

To ensure the quality and safety of services provided, the NDIS Quality and Safeguards Commission was established. The Commission independently regulates how service providers, deliver supports and care for their participants, and improve quality and safety by meeting the NDIS Practice Standards and NDIS registration requirements.

NDIS Practice Standards (Core modules)

• Rights and responsibility for participants
• Governance and operational management
• The provision of supports
• The support provision environment

As a part of verification SHQ was audited against four standards:

1. Human resources management
2. Incident management
3. Complaints management
4. Risk management

During the process of meeting the verification standards we expanded our focus to implement improvements and processes across all the NDIS Practice Standards, rather than the required four. This has resulted in more robust procedures; increased safety to participants and staff, a stronger engagement in co-design and strengthened our advocacy of participant choice and control.

As a proud NDIS provider, we value our participants, their ideas, and contributions to the quality, safety, and improvement of our service.

Organisation ID: 4050002220

Read more about NDIS Practice Standards

Rainbow Tick Accreditation

Sexual Health Quarters is excited to share that we have received Rainbow Tick Accreditation.

Rainbow Tick is a voluntary program that assesses health and community organisations on their understanding and implementation of LGBTIQA+ safe and inclusive service delivery and supports them to improve their practices and processes.

The Rainbow Tick program assesses organisations on six standards:

1. Organisational capability
2. Workforce development
3. Consumer participation
4. A welcoming and accessible organisation
5. Disclosure and documentation, and
6. Culturally safe and acceptable services.

Sexual Health Quarters is committed to breaking down barriers to sexual health and relationship wellbeing through a whole of community approach; internal workplace culture, consumer engagement, and through providing professional development and training to multiple sectors and groups including mining, health, local government, education, schools and government departments.

Sexual Health Quarters was proud to receive a commendation for our Queer and Ally (Q&A) group, a staff lead volunteer group that facilitates discussion and provides direction to ensure we remain an inclusive, affirmative, and trusted organisation for our LGBTIQA+ clients, staff, volunteers, participants, and the community.

Maintaining this accreditation is a priority for Sexual Health Quarters. It is a commitment to constantly improve our LGBTIQA+ inclusive practice, workplace culture and the way in which we share and deliver knowledge and resources to the community.

Find out more information about Rainbow Tick:

Rainbow Health Australia

Quality Innovation Performance (QIP)