On the day of your appointment
Please Note: Please arrive 15 minutes early. If you are late you may miss your appointment.
You’ll need to bring your Medicare card with you, and any Commonwealth Concession cards (e.g Health Care Card) you have. You are welcome to ask a support person such as a friend, partner or relative to come with you if you prefer. Regarding support persons, please note that:
- for privacy and confidentiality we have a client-only intake area. We ask that support persons wait in the main waiting area whilst paperwork is being completed.
- we often need to see clients on their own during a consultation, and your support person may be asked to leave the consult room for a short period of time.
- currently, all clients are required to complete some paperwork when they arrive. All your information will be stored confidentially. Please read the Clinical Services – Your personal information and privacy brochure for more information.
Children at SHQ Clinic
SHQ encourages you to seek alternative childcare when attending an appointment. Questions might be asked by the clinician about your sexual health, and it may not be appropriate to have children present. It is also not safe to have children in the room if you are undergoing a contraceptive or screening procedure/s.
We understand that at times it can be difficult to organise childcare, but we would appreciate your support in this instance. Your safety is of great importance to us.
SHQ does not take responsibility for children in the waiting room, and children should not be left unattended.
SHQ clinicians have a high level of expertise and skill in sexual health. We are committed to professional development, and support other healthcare professionals to gain extra skills in the area of sexual and reproductive health.
There may be an extra health care professional in the room during your appointment. This person will be a qualified doctor or nurse up-skilling in sexual health. The majority of our clinicians are female, however, the extra healthcare professional referred to above may occasionally be male.
This means you will have the benefit of not one, but two, qualified professionals involved in your care. You’ll also be doing your bit to ensure the health care sector remains skilled and up-to-date with sexual health issues.
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