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SHQ’s engagement with consumers is shaped by our vison, values, and the communities we directly target.

We are committed to seeking the views of those who use our services, or could potentially use our services, such as individuals, their families and carers, members of the community, and representatives of advocacy committees relevant to their areas of expertise.

We also actively seek partnerships with stakeholders that help us to deliver on our promise to the community.

SHQ Consumer Engagement Framework

Click the image above to download the framework

You Said, We Did

At SHQ we are committed to receiving feedback about how we can improve our services and resources. Please see some examples of our latest work that was informed by consumer feedback.

If you would like to provide feedback about any of our services or resources please click here

Click on the images below to view the posters.

New Toilet Signage

SHQ Services Brochure Redesign

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You asked we listened

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We welcome all signage

SHQ privacy brochure

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Your body your health poster

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Feedback on New Clinic Signage

“I liked the coloured lines on the walls which made it easy to find everything”

“The facility is great especially with the painted directions on the walls”


SHQ offers a range of professional services including testing and treatment of STIs, contraception information and supply, unplanned pregnancy, cervical screening, STI drop-in clinics and counselling.