SHQ clinicians have a high level of expertise and skill in sexual health. We are committed to professional development, and support other healthcare professionals to gain extra skills in the area of sexual and reproductive health.
There may be an extra health care professional in the room during your appointment. This person will be a qualified doctor or nurse up-skilling in sexual health.
This mean you will have the benefit of not one, but two, qualified professionals involved in your care. You’ll also be doing your bit to ensure the health care sector remains skilled and up-to-date with sexual health issues.
Meet Angela, one of our friendly Doctors
The majority of our clinicians are female, however, the extra healthcare professional referred to above may occasionally be male.
Please note that SHQ does not have specialist gynaecologists. If you need to see a gynaecologist, please ask your GP for a referral to another service.
Every day we see people from diverse backgrounds who have concerns about their sexual health. You can be supported during your appointment by professional interpreting services, either on-site or over the phone. Please bring your Medicare card.
Family or friends are unable to act as interpreters during a consult, so please be upfront about your needs when making an appointment. We may not be able to see you if you require an interpreter and one has not been pre-booked.
On the day of your appointment
Once you’ve made your appointment, you will receive an SMS reminder the day before.
Please Note: If you are 10 minutes late you may miss your appointment.
You’ll need to bring your Medicare card with you, and you are welcome to ask a support person such as a friend, partner or relative to come with you if you prefer. Please note however, we often need to see clients on their own during a consultation, and this person may be asked to leave the room for a short period of time. If you are a first-time client you will need to fill out some paperwork before your appointment. All your information will be stored confidentially. Please read the Clinical Services – Your personal information and privacy brochure for more information.
A note about Medicare: If you don’t have a Medicare card you are still welcome to attend our clinic, but you will be required to pay for any pathology.
Children at SHQ Clinic
SHQ encourages you to seek alternative childcare when attending an appointment. Questions might be asked by the clinician about your sexual health, and it may not be appropriate to have children present. It is also not safe to have children in the room if you are undergoing a contraceptive or screening procedure/s.
We understand that at times it can be difficult to organise childcare, but we would appreciate your support in this instance. Your safety is of great importance to us.
SHQ does not take responsibility for children in the waiting room, and children should not be left unattended.
We are conveniently located at 70 Roe Street Northbridge, a five-minute walk from the Perth train station, or two minutes from the bus port. Street parking is available on Lake Street or in the City of Perth car park next door on Roe Street.
Clients with a current Medicare card will be routinely bulk billed for services provided by a doctor (with their consent). Clients with Medicare who only see a nurse will have no charge.
As a non-profit organisation, SHQ is committed to keeping our pricing as low as possible. We need to privately bill for certain procedures in order to cover the cost of the products used (eg contraceptive implants and intrauterine devices), as well as an insertion fee. Clients undergoing these procedures will have the Medicare portion of their account sent to Medicare online for them to access their rebate. The out-of-pocket expense will be kept to a minimum.
If you are experiencing financial difficulties, please discuss this confidentially with your clinician.
If you don’t have a Medicare card, you will be asked to pay a small fee to cover administration costs ($10). You may also be required to pay for any pathology costs (usually covered by Medicare). If you have a Medicare card, but don’t want to use it, you will be asked to pay a private fee, which will equal the Medicare rebate you would be entitled to.
Clients who choose not to use Medicare also need to be aware they will need to pay for any pathology tests (usually covered by Medicare). If you have any questions about our Medicare billing, or would like to discuss individual costs, please contact us on 9227 6177.
Overseas visitors can find out more information about Medicare here.
A note for people aged 18 and under:
Clients aged 18 and under will be bulk billed if they have Medicare.
Clients aged 18 and under without Medicare will receive their consultation for free. There may be additional costs for pathology (eg tests) and procedures if you don’t have Medicare – please discuss with this with your clinician.
If you have Medicare but don’t have a card, our staff are able to look up the details for you.