COVID-19 Policy and Information - Sexual Health Quarters
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COVID-19 Policy and Information

We are open and providing quality care in-person at our Northbridge Clinic and via telehealth appointment. 

If you are experiencing COVID-19 symptoms or have been directed to isolate by Department of Health, do not attend your appointment – get a PCR test at your nearest clinic and quarantine/isolate as directed. 

Our priority at Sexual Health Quarters is keeping everyone safe. We are adhering to all WA Health Department hygiene and PPE guidelines, this ensures we can continue to provide safe, accessible, and affordable healthcare. 


Surgical masks need to be worn at all times on SHQ premises.  

Support persons may be asked to wait outside for the duration of your appointment due to room capacity limits, even if they provide proof of vaccination.

Vaccination Policy 

You do not need to be vaccinated to attend your appointment at Sexual Health Quarters, however we will ask for your vaccination status upon arrival. This ensures the safety of our clients and staff and will not affect the care and privacy you receive. 

Due to indoor capacity limits, you may be required to wait outside until your clinician is ready. Please ensure all forms from our clinic have been completed and submitted prior to your appointment to limit delays. 

Support persons must provide proof of vaccination to enter the building. 

Hygiene and Social distancing 

  • Pay attention to all signs on display and maintain a minimum 1.5m distance from others. 
  • Avoid unnecessary physical contact (handshakes, handling other’s drinking utensils etc) 
  • Pay pass and tap and pay preferred over cash payment 
  • Please use the complimentary hand sanitiser displayed in all rooms of the building 
  • Wash your hands with soap and warm water for at least 20 seconds after using the bathroom 

Aggressive behaviour and any form of verbal or physical abuse against our clinicians, staff, or other clients will not be tolerated. We understand many people are currently experiencing higher levels of stress and uncertainty, please remain respectful while visiting our clinic. 

If you do not want to attend your in-person appointment, a number of our services can be accessed from the comfort of your home via telehealth appointment. 

Please call if you have any queries or concerns on 9227 6177. 

Thank you in advance for your patience and understanding.